Make the most of your time when creating messages that need to go out over and over again. The ability to create repeating texts means you create the message just one time. Simply set the message be resent on a daily, weekly, monthly or yearly basis. This is useful for task reminders,  holidays and regular events.

You can pause the sending of the message,  update the message content, and alter recipients.

Ever have a question for your subscribers, or want more information about them (emails, surveys, etc)? Send out a message to your database and analyze the responses. All incoming response messages are searchable and downloadable, allowing you to run text polls, surveys and general data gathering.

 

Analyzing data about your campaigns and usage is critical to improving your sms strategy. Learn about how the following data points can give you insight into how to tweak your strategy.

Growth and Attrition:  How many subscribers are joining your database and how many are leaving? Track this alongside your communication activity to determine how your customers react to your strategies.

Campaign Management:  Perform A/B testing by analyzing campaign statistics that track the effectiveness of different calls-to-action. Edit settings and messages tied to the campaign. Validate redemption for campaign [via embed tool or within the site]

The snapshot view tells you:

  • Number of requests
  • Number of time this has been sent
  • Text limit
  • Number of time it has been redeemed
  • Number of messages tied to this particular campaign

Message Volume and Historical Usage:  Keep track of your monthly incoming and outgoing text messages to get a big picture of your usage patterns.

instant search for lists customers and campaigns Being able to run an unlimited number of campaigns, with unlimited lists and customers is great, but without a fast and easy way to search  for these items, it can turn into a den of clutter. Use the new search box to get instant results as you type in searches for customers, lists and campaigns. You can search by the following:

  1. The name of the list, customer or campaign
  2.  The combo word of the list or campaign
  3.  The mobile phone number of the customer or subscriber 

Facebook Fan Pages continue to rise in popularity for businesses and organizations attempting to engage more of their fans.  Queue the latest additions to the Duffled widget for adding subscribers.

the duffled widget in a facebook fan page tab

The widget in our facebook fan page tab

 

While the widget integrates seamlessly with the Facebook Fan Page experience,  it can still be used on your own web site. This is a beta release so we are looking forward to future updates in functionality and styling customizations.

go to the widget section at duffled.com

 

 

 

Just as before you can set the call to action title, auto categorize subscribers by list, and send setup instructions to your technical contacts.  Login and click the link on the right hand side of the dashboard to get started.

Use Duffled to personalize your text messages based on the name of your customers.

Simply click “insert name” wherever you want the name of the customer to show up.

Have numbers missing name information? Use the “name auto-ask” button to have customers update their name via text message.

Upload & Import Numbers

Posted: December 19, 2010 in Getting Started

Have a list of numbers you wish to import to your database?

Upload a spreadsheet file to kick off the process. After uploading files they will immediately begin to be processed. Processing will determine which numbers are true mobile numbers with verifiable carriers.